Frequently Asked Questions

 

How and when do I reserve equipment?

Simply contact Go Baby Rentals at 1(709) 746-0082 or by email at gobabyrentals@gmail.com and leave the rest to us!

 

We encourage you to book equipment as soon as your travel plans are confirmed to ensure all the equipment you require is ready and available. We also understand that sometimes emergencies come up, please contact us as soon as you can and we will try and accommodate you as best we can.

 

All equipment is available for daily and weekly rates, ask about our bundle packages to receive a discount!

What is your cancellation policy?

Go Baby Rentals understand that plans change sometimes, if your plans change please contact us as soon as possible so we can reschedule or cancel your booking. If however, you must cancel I do require a 48-hour notice, if cancellation notice is less than 48 hours then I will retain your deposit. Accessed at a case by case basis.

What equipment do you rent?

We supply all stages of car seats as well as strollers, high chairs, pack and plays, folding cribs, hiking packs and much more. Check back regularly for new arrivals. If there is something that you need that isn't offered then please let me know, I am always looking for more input and ideas.

 

Do you deliver equipment? Are there delivery charges?

Go Baby Rentals brings all the equipment right to you in the St. John's and surrounding areas. Delivery charges may apply, depending on your specific location, so please contact us for more details.

 

Do you install car seats?

Go Baby Rentals does not install car seats for liability reasons. However, all of our car seats come with a clear instruction manual from the manufacturer. Transport Canada also provides information on installing car seats correctly.

 

What forms of payment do you accept?

When your booking is finalized you will receive an invoice through Square, you can pay through the invoice or send an e-transfer. Currently I am requiring 50% deposit on your order and the final payment before you receive your rented equipment. 

How do we return equipment?

Pick up of the equipment is scheduled during your booking process. If your plans change let me know as early as possible to arrange another pick up time (charges may apply for pick up times exceeding 24 hours of original pick up schedule).