Frequently Asked Questions
How and when do I reserve equipment?
Simply contact Go Baby Rentals at 1(709) 699-5384 or by email at email@example.com and leave the rest to us!
We encourage you to book equipment as soon as your travel plans are confirmed to ensure all the equipment you require is ready and available. We also understand that sometimes emergencies come up, please contact us as soon as you can and we will try and accommodate you as best we can.
All equipment is available for daily and weekly rates, ask about our bundle packages to receive a discount!
What is your cancellation policy?
We at Go Baby Rentals understand that plans change sometimes. If plans change please contact us as soon as possible we can change or extend dates with no charge to you. If however, you must cancel we do require a 48-hour notice, if cancellation notice is less than 48 hours a 50 % charge of the rental fee will be applied.
What equipment do you rent?
We supply all stages of car seats as well as strollers, high chairs, pack and plays, folding cribs, hiking packs and much more. Please contact firstname.lastname@example.org or phone (709) 699-5384 for a full list of equipment and brands names.
Do you deliver equipment? Are there delivery charges?
Go Baby Rentals brings all the equipment right to you in the St. John's and surrounding areas. Delivery charges may apply, depending on your specific location, so please contact us for more details.
Do you install car seats?
Go Baby Rentals does not install car seats for liability reasons. However, all of our car seats come with a clear instruction manual from the manufacturer. Transport Canada also provides information on installing car seats correctly.
What forms of payment do you accept?
We accept credit card payments (Visa and Mastercard). Your credit card will be charged at the time of reservation and to confirm the order. If you make a change or cancel your order then the charge on the credit card supplied will be reversed.
How do we return equipment?
We arrange pick up of your equipment on delivery, if plans change just give us a call to arrange another pick up time (charges may apply for pick up times exceeding 24 hours of original pick up schedule).