Online Reservations

Go Baby Rentals takes the utmost care to provide you with the best possible products and customer service, so please familiarize yourself with our ordering and delivery policies before ordering. By ordering from Go Baby Rentals, you agree to the terms and conditions of our customer contract and rental policy.

 

Browse our online store to find a product you would like to rent. Once you have found the package and product, check the boxes that are relevant and the then click on the Reservation button. Delivery costs to St. John’s airport are not included – all other areas depend on location, so please contact us for delivery fees to another location.

 

Once a reservation is made online, you will be contacted by phone to ensure you have reserved the appropriate product(s) for your need and to obtain payment by credit card.

 

While Go Baby Rentals makes every effort to ensure your order is processed as soon as we receive it, processing times will vary due to conditions out of our control. If for some reason we are unable to provide part or all of your order you will be contacted by phone/email. In the event a product you have reserved becomes unavailable due to damage, recall, or some unforeseeable circumstance, Go Baby Rentals will substitute the highest quality product available in their inventory to replace the one you have reserved. In the event a product is damaged while you are using it, it will also be replaced.

Orders can be cancelled up to 48 hours before the rental date. At this time we only provide rentals in Newfoundland and Labrador.

Order by Phone

If you are hesitant about reserving your order online, please give us a call at 1-709-699-5384 and we will be happy to process your order by phone.

Sales Tax

In accordance with the applicable provincial and federal laws where our stores operate, namely Newfoundland and Labrador, is not required to charge HST (Harmonized Sales Tax) at this time. The HST could be required at a later day which is currently 13%, of which 5% is the GST (Goods and Services Tax) and 8% is the PST (Provincial Sales Tax). The applicable sales tax amount will be displayed on the check-out section of the site.

Pricing

Please note that prices as listed on our site are subject to change, so prices may not be the same each time you visit our site due to changes in cost, sales, etc…

Payment Processing

We use Square and Moneris to process credit card payments. Both these payment providers securely process these transactions.

Go Baby Rentals has made every effort to ensure your privacy and security of your data, but makes no representations or guarantees with respect to either Square or Moneris’ security or guarantees. If you’d like to know more about their security and privacy policies, you can go to their respective websites: 

Square Up

or Moneris

If you have any questions about our privacy policy or need any other information please contact our privacy officer at mdoleary@outlook.com Go Baby Rentals welcomes your questions, comments and concerns.

Warranty Disclaimer

RENTALS ARE PROVIDED “AS IS”, WITHOUT WARRANTY OF ANY KIND, INCLUDING (WITHOUT LIMITATION) ANY IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, CURRENTNESS, OR NON-INFRINGEMENT. GO BABY RENTALS FURTHER DISCLAIMS ANY LIABILITY IN CONNECTION WITH THE PRODUCTS PROVIDED. IN NO EVENT WILL GO BABY RENTALS BE LIABLE TO ANY PARTY FOR ANY DIRECT, INDIRECT, SPECIAL OR OTHER CONSEQUENTIAL DAMAGES FOR ANY USE OF THE RENTED PRODUCTS, INCLUDING, WITHOUT LIMITATION, ANY PERSONAL DAMAGE OR LOSS.

Go Baby Rentals only offers the highest quality car seats that comply with both federal and provincial laws and is dedicated to delivering quality products to all its customers. Go Baby Rentals maintains equipment in accordance with the manufacturer manuals and is monitored for recalls on a daily basis. All equipment has been purchased new and is inspected and cleaned on return and prior to delivery. Products are warranted by their manufacturers but Go Baby Rentals provides no opinion as to the warranty provided by its suppliers and has no responsibility for recalls that are not posted or distributed from any manufacturer.

You agree to follow instructions on installation, use, and care of the products you rent from us. Go Baby Rentals is not responsible for any claims relating to misuse, abnormal use, overloading, general wear and tear, the choice of inappropriately sized product for your child(ren), not following instructions, transportation damage, dropped products, negligence, modifications to products, or incompatibility with your vehicle.

Refunds and Cancellations:

We guarantee satisfaction with your order. However we do not issue refunds or exchanges on items after use. If you have any concerns or issues with your rental we want to hear from you – please contact us by email or phone as quickly as possible so that we might resolve your issue.

We guarantee satisfaction with your order. However we do not issue refunds or exchanges on items after use. If you have any concerns or issues with your rental we want to hear from you – please contact us by email or phone as quickly as possible so that we might resolve your issue.

We at Go Baby Rentals understand that plans change sometimes. If plans change please contact us as soon as possible so that we can change or extend dates with no charge to you. If however, you must cancel we do require a 48-hour notice. If cancellation notice is less than 48 hours a 50% charge of the rental fee will be applied.

Contact us at michelle@gobabyrentals.ca or by phone at 
1-709-699-5384.

© Go Baby Rentals, 2014. All rights reserved.

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